وظائف مدير تجربة العملاء في السعودية

Role Overview: We are seeking a highly motivated Arabic-speaking Customer Experience (CX) Consultant to serve as the sole advisor supporting the Head of CX (also referred to as BEX) in a Government Authority. This is a strategic hands-on role based onsite in Riyadh focused on strengthening the autho...

At Tahaluf our website isnt just a platform its a living breathing extension of our brands communities and world-class events. Were looking for a Website Manager who thinks like a technologist acts like a strategist and obsesses over performance experience and impact.As our Website Manager youll ow...

Wood Mackenzie is the global data and analytics business for the renewables energy and natural resources industries. Enhanced by technology. Enriched by human an ever-changing world companies and governments need reliable and actionable insight to lead the transition to a sustainable future. Thats...

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services delivered by outstanding consultants using our ecosystem of partners our leading practices methodologies and tools based on our exp...

Key ResponsibilitiesCX Strategy & LeadershipDefine and own the endtoend CX vision roadmap and operating modelAct as the executive owner of customer outcomes across all functionsEmbed customer centricity into strategic planning governance and KPIsPerformance & OutcomesOwn CX performance metrics (NPS...

JOB ROLE:Cybersecurity ArchitectLocation:Dhahran Saudi ArabiaEducation:Bachelor’s in Business Management (or equivalent). Master’s preferred.Job descriptionTranslate business strategy operating models and processes into business architecture artifacts that guide enterprise initiatives and technology...

We are seeking a detail-oriented and analytical Architect specializing in Roof and Façade systems to join our team in Riyadh Saudi this role you will be responsible for designing and overseeing the implementation of innovative and sustainable roofing and façade solutions for large-scale projects in...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - OperationsManagement LevelManagerJob Description & SummaryThe PwC Riyadh Experience Centre is hiring! The Experience Centre is a dynamic client-facing innovation space designed to spark bold thinking creativity and co-...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Job DescriptionOverviewThe Customer Experience Expert plays a key role in enhancing passenger satisfaction across the metro network during its Operations & Maintenance (O&M) phase. This role focuses on improving the overall customer journey by analyzing passenger feedback identifying service gaps an...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare m...

We are seeking a highly skilled Architect / Internals Specialist to join our innovative team in Riyadh Saudi this role you will be responsible for designing and implementing complex software systems optimizing performance and ensuring scalability across our organizations technical infrastructure.De...

Wood Mackenzie is the global data and analytics business for the renewables energy and natural resources industries. Enhanced by technology. Enriched by human an ever-changing world companies and governments need reliable and actionable insight to lead the transition to a sustainable future. Thats...

Job DescriptionA leading ServiceNow partner in Saudi Arabia is expanding and is hiring a ServiceNow Process Architect to support major enterprise transformation programmes.You will lead process design map as-is and to-be models run workshops with senior stakeholders translate requirements into clear...

Why SJ:Join the visionary force at Surbana Jurong Group where innovation meets sustainability in the built environment. Headquartered in the vibrant city of Singapore our global presence spans 120 offices across 40 countries powered by a team of 16000 dedicated professionals. We offer comprehensive...

Design Management and Technical Support: Oversee the overall management of design development  and  provide  technical  support  to  the  construction  management  team throughout the construction phase ensuring seamless integration of design and execution.PASC  Liaison  and  Interface  Management:...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

Req ID:501603At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 00...

Performing basic architectural/engineering calculations. Preparing specifications reports and related data tables. Maintaining liaison with design and drafting groups. Preparing reviewing and approving drawings as required. Under the direction of the Supervising Architect may independently perform...