IPTV & Master Clock System Engineer

Provide advanced diagnostics at system application and infrastructure levels.

Perform root-cause analysis for major and recurring incidents and implement permanent fixes.

Manage OEM back-to-back support cases within the applicable ticketing and SLA framework.

Manage system configurations firmware software maintenance manufacturer releases and upgrades.

Maintain technical design documents SOPs and knowledge-base information.

Provide technical assessments to the Change Advisory Board for system changes.

Maintain IPTV encoders servers endpoints displays/signage and related infrastructure.

Maintain master-clock distribution systems and ensure accurate synchronization across connected systems.

*Minimum 4 years* of hands-on experience with relevant systems in a comparable environment.

*VITEC and Mobatime product training or equivalent.*

Strong experience with IPTV AV systems and time-distribution/master-clock systems.

ITIL Foundation certification.

Strong knowledge of IPTV distribution architecture encoders servers endpoints and signage systems.

Knowledge of master/slave clock distribution and synchronization and strong diagnostic and root-cause-analysis skills.

Experience coordinating with OEMs and managing escalations.

Strong documentation and technical mentoring capability.