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DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Answer re...

We are seeking a dynamic and enthusiastic Guest Relations Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the hospitality industry learn from experienced professionals and develop valuable skills in customer service and guest relations.What is in i...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and de...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

The F&B Reservations Agent at Raffles & Fairmont Doha serves as the primary point of contact for all dining reservations across the hotels exceptional collection of restaurants and bars. This role is responsible not only for managing guest bookings with efficiency and care but also for proactively s...

 If you enjoy coordination solving problems and supporting customers with care and accuracy this role offers strong learning and growth opportunities within our operation. We work as a supportive team that values reliability communication and ownership.Role SummarySupport the timely and accurate mov...

A Front Desk Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doingAs a Front Desk Agent you will play a pivotal role in delivering an exceptional guest experience from the mome...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

A Guest Relations Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.What will I be doingAs Guest RelationsAgent you will serve on the Front Office Team to provide services for Guests to cont...

What are we looking forGuest RelationsAgents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused indust...

As a Guest Experience Agent you are responsible for curating personalised and memorable guest experiences throughout the stay. Acting as a key point of contact for in-house guests you proactively engage anticipate needs resolve concerns and ensure every interaction reflects the luxury standards and...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

The main job responsibilities include but are not limited to:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Achieve Quality Audit result of 95% and above through consistent documented training.Keep VIP folders ready for VIP arrivals and All inclu...

EOE/AA/Disabled/VeteransWhat are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering g...

What are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serviceA h...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a dedicated and customer-oriented Reservation Agent to join our team at Swissotel Corniche Park Towers Doha Qatar. As a key member of our Reservation Department you will play a crucial role in ensuring guest satisfaction by managing bookings and providing exceptional service.Handle al...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....