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Job Purpose:The Order Taker is responsible for receiving guest or customer orders accurately and efficiently via phone or in person inputting them into the system and ensuring timely communication with the kitchen and service teams. The goal is to provide a smooth professional service experience tha...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

YOUR PROFILE:Previous experience dealing with a wide range of customers face to face or over the phone in busy service industriesExcellent spoken and written command of the English language with a cheerful confident professional and courteous toneExcellent organizational skills including ability to...

What are we looking forGuest Service Center Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused i...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and de...

Welcome guests and provide prompt professional assistance with requests.Arrange transportation restaurant reservations tours and other guest services.Offer accurate information about hotel facilities local attractions and events.Handle guest inquiries and resolve issues efficiently and courteously.M...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

EOE/AA/Disabled/VeteransA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from checkin through checkout and complete audits as required.What will I be doingAs Guest Service Agent you will serve on the Front Office Team to provide services...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

What are we looking forA F&B Guest Relations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skills...

What are we looking forAs Food & Beverage Guest Relation Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communica...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from checkin through checkout and complete audits as required.What will I be doingAs Guest Service Agent you will serve on the Front Office Team to provide services for Guests to contribut...

Position Summary: The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized customeroriented individual with excellent communication skills and a strong ability to multitask....

Key Responsibilities:Welcome and greet guests warmly upon arrival.Respond promptly and professionally to guest inquiries and requests.Assist guests with check-in/check-out processes where applicable.Provide accurate information about the property amenities local attractions and services.Handle guest...