Priscilla Klein Coutinho

Priscilla Klein Coutinho

Administrative Assistant | Reporting & Power Bi | Benefits & Occupational Health
Brazil
Portuguese

نبذة عني

Administrative professional with experience in administrative operations, Human Resources, benefits administration, employee and customer support, and occupational health processes. Skilled in document management and ver…

الخبرة

Benefits Administrative Assistant

CENIBRA · Guanhães , Minas Gerais , Brazil
Jan 2023 - حتى الآن · 3 سنوات 10 أشهر

<p>Provide employee support on benefits, medical and dental plans, and occupational health matters, assisting with requests and follow-up.</p><p> Support medical and dental plan administration, including adding, removing, and updating beneficiaries in corporate systems.</p><p> Schedule and monitor occupational health examinations, including pre-employment, periodic, termination, and return-to-work exams, tracking related information and deadlines.</p><p> Maintain documents, employee records, requests, and administrative information; prepare spreadsheets, reports, and tracking tools.</p><p> Develop and maintain Power BI dashboards and tracking tools to monitor commissions related to dengue prevention initiatives, reimbursement requests across regional offices, and serum distribution.</p><p> Consolidate, process, and update data from multiple regional offices, monitor KPIs, and identify inconsistencies to support operational tracking.</p>

Human Resources Assistant

GHNET
Jan 2021

<p>Supported Human Resources and personnel administration activities, assisting employees and maintaining records and registrations.<br>
Provided support for recruitment, onboarding, and offboarding processes, as well as vacation schedules, benefits, timekeeping, and attendance tracking.<br>
Prepared and updated HR spreadsheets and reports and organized information to support payroll processing.</p>

Cashier

DMA DISTRIBUIDORA S/A
Jan 2020

<p>Provided customer service and supported inventory control activities.</p>

Administrative Assistant

LOCALIZA FLEET S.A.
Jan 2019

<p>Provided in-person, telephone, and digital customer support and communicated with customers, suppliers, and internal departments.<br>
Organized documents, registrations, data entries, and records in corporate systems; prepared and verified documents, reports, and spreadsheets.<br>
Monitored processes, indicators, and appointments and supported administrative and sales teams with billing and process closing activities.</p>

Administrative Assistant

HOSPITAL MATERNIDADE OCTAVIANO NEVES
Jan 2017

<p>Registered newborns, assembled medical records, provided internal and external support, and assisted the nursing team with administrative activities.</p>

Administrative Assistant

CENTRO UNIVERSITÁRIO UNA
Jan 2015

<p>Supported selection processes for extracurricular activities and teaching assistantships and submitted accounting processes involving invoices.<br>
Coordinated the Sala Mais faculty development project, extension and short courses, and the Viva Praça and Juice academic events.</p>

Administrative Assistant

UNIMED
Jan 2015

<p>Dispatched and logged documents for other departments, provided internal and external support, and handled documentation for corporate clients.<br>
Supervised the activities of a young apprentice team.</p>

Administrative Assistant

PUC
Jan 2012

<p>Provided internal and external support, organized files, prepared Excel spreadsheets, formatted Word documents, and entered project information.</p>

المهارات

Power BI Microsoft Excel Dashboards Management Reporting Key Performance Indicators (KPIs) Data Consolidation Data Updates Administrative Controls Employee Benefits Administration Medical Plans Dental Plans Occupational Health Administration Human Resources Administration Personnel Administration Onboarding Offboarding Document Management Request Tracking Deadline Tracking Employee Support Customer Support Corporate Systems Spreadsheets Reporting Recruitment Timekeeping Attendance Tracking Payroll Processing Inventory Control Billing Process Closing Word Data Entry
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