Conducted comprehensive KYC reviews and approvals for new and existing client profiles, ensuring compliance with local regulations, Citi standards, IPB U.S. requirements, and Global BSU guidelines.
Created, updated, and validated KYC, CIP, and client information records using internal systems and external data sources (including Lexis Nexis), ensuring accuracy and completeness.
Monitored and managed KYC record lifecycle, including Appendix approvals, annual reviews, enhanced due diligence (EDD), Source of Wealth documentation, and politically exposed person (PEP) reviews, ensuring timely completion before compliance deadlines.
Partnered with Relationship Managers and Compliance (Advisory and FIU) to resolve KYC cases, provide guidance on AAM (Anticipated Account Monitoring) and PUP (Product Usage Profiles), and support onboarding and periodic review processes.
Reviewed and investigated sanctions and non-sanctions alerts across multiple screening systems (Citi Screening, Actimize, Lexis Nexis), escalating or closing cases as appropriate.
Coordinated AML alerts with Business Control Analysts (BUCO), ensuring resolution within regulatory timeframes and compliance department deadlines.
Maintained BSU tools and reporting systems to support audits, track workflow, and ensure up-to-date information for regulatory reviews.
Assessed risks and applied sound judgment in line with Citi’s compliance policies, escalating issues transparently to protect the firm’s reputation, clients, and assets.
Supported systematic training initiatives by adhering to established policies and completing required certifications to ensure continuous compliance with organizational standards.
Tracked production issues, implemented corrective action plans, and contributed to process improvements that enhanced accuracy and efficiency across KYC operations.
