وظيفة في مكتب المساعدة والدعم الفني في الكويت

Direct and manage the Customer Service department, Merchandize Pickup, Check-out, Good Handout & Return and Exchange, and Housekeeping in the most effective manner as per the IKEA concept. Create and maintain good team spirit among staff and motivate them to attain maximum produ المزيد...

-Resolving customer complaints. -Updating the clients with any kind if flight changes & travel requirements. -Conducting quality assurance surveys with customers and providing feedback to the staff. -Possessing excellent product knowledge to enhance customer support. -Mainta المزيد...

Customers receive a professional manner. That is to maintain the reception area clean and tidy at all times to reflect the appearance of the company and High-end image and cultural company in front of guests and reviewers. That keeps the general appearance and personal hygiene in المزيد...

Prepare and deliver presentations/training sessions to a variety of audiences, in relation to complaints and methods to gain Customer and Service Provider feedback. Use findings from analysis of trends in complaints to mentor healthcare professionals and departments to develop appr المزيد...

Interact with patients and their families (if needed) to address concerns or special needs that may arise during their course of treatment within the Primary Healthcare Centers. Work with healthcare team and administration to solve problems that patients may have with the goal of f المزيد...

Interact with patients and their families (if needed) to address concerns or special needs that may arise during their course of treatment within the Primary Healthcare Centers. Work with healthcare team and administration to solve problems that patients may have with the goal of f المزيد...

Work closely with the team, motivating and coaching them Hosting 1-2-1’s and team meetings Keeping up to date with business development and new product lines Reporting to the Customer Service Manager Manage day-to-day line activities, prioritise and make risk/impact assess المزيد...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag المزيد...

Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists Receiving incoming calls and routing them to the appropriate department or individual Responding to incoming calls in an appropriate manner, based on call type and cont المزيد...

- Implement the department’s policies and set processes and ensure adherence to the regulatory policies in order to achieve the department’s objectives. - Monitor service calls and observe Call Centre Staff demeanor, technical accuracy, and conformity to company policie المزيد...

Delivering scripted talks that describe the company’s products or services, a political talking point or charity appeal to persuade potential customers or donors Explaining products and product prices Answering customer information about products, a charity or political beli المزيد...

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Research and evaluate emerging technologies, hardware, and so المزيد...

Identify and assess customers’ needs to achieve satisfaction. Cater to client queries by providing accurate data using appropriate communication channels. Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desi المزيد...

- Implement the department’s policies and set processes and ensure adherence to the regulatory policies in order to achieve the department’s objectives. - Monitor service calls and observe Call Centre Staff demeanor, technical accuracy, and conformity to company policie المزيد...

Handle ICT Helpdesk Support tasks Follow our standard installation and configuration practices, install and configure: – Operating systems (MS Windows and Linux), patches, tools and utilities – Oracle, MS SQL, and SAP ASE databases – Application servers. R&amp المزيد...

Identify and assess customers’ needs to achieve satisfaction. Cater to client queries by providing accurate data using appropriate communication channels. Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desi المزيد...

Perform tasks as directed by the in pursue of the achievement of excellent customer service. Deal directly with customers either by telephone, electronically or face to face. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gather information المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, pr المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...