وظيفة في مكتب المساعدة والدعم الفني في الكويت

Greets all clients, provides information on the range of services available, and assists each client to identify the service relevant to their needs. Is responsible for accurately recording service delivery using the CRM. Fosters collaborative working relationships between staff o المزيد...

Strong business acumen with desired expertise in commercialization, medical and customer experience excellence. Strong scientific knowledge and ability to interpret scientific data in the therapy area she/he is assigned to. Hands on experience of using digital and virtual means an المزيد...

Excellent verbal and written communication skills An active / empathic listener Excellent organisational skills with the ability to multi-task Ability to manage own time effectively and to be prompt and punctual Experience of working effectively within a team and collaborating w المزيد...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Provide outstanding service to clients Deliver against planned goals consistently Successfully onboard clients and ensure their success with the support of the Growth Manager Investigating and solving any client’s problems and handling any complaints or raising it up to t المزيد...

Managing help desk tickets Providing solutions and advice on technical issues Creating manuals for technical training Using feedback from customers to improve problem-solving techniques and customer service Responding to texts, emails, and calls on technical issues Documenting المزيد...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D المزيد...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D المزيد...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D المزيد...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D المزيد...

Meet and Greet Customers in the warmest possible way. .Receive & Respond customer service inquiries. .Educate customers on deals & promote company’s brochures for customers. .Update details for personal and business clients, such as name and address details. .Provide المزيد...

Ensure logistics service at performance level agreed with the Distributor is delivered. Collaborate on monitoring KPI’s with customers. Ensure logistics solution is working within the determined frame of cost and efficiency and strive for improvements. Manage logistics tran المزيد...

Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to diff المزيد...

Collaborate with management to develop and implement an effective communications strategy based on our target audience. Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communic المزيد...

Welcome and escorts all guests to their rooms, providing room and hotel facilities orientation. Maintains a professional image of friendliness and professionalism at all times. Maintains regular contact with guests, toward building of good rapport. Obtains guest feedback on th المزيد...

Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists Receiving incoming calls and routing them to the appropriate department or individual Responding to incoming calls in an appropriate manner, based on call type and cont المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Attends weekly meetings and is assigned Ministries, Government, or Public related Institutions and Agencies to target, other general work, and provides Team Leader an update on all accounts and their status as well as new marketing or P&S ideas. Identifies and prepares a li المزيد...