وظيفة في مهندس الدعم في عمان

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Troubleshoot and resolve issues with software or hardware. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Sup المزيد...

Support loyal customers of ZenHR across all platforms Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Responding promptly to customer inquiries within the agreed SLA&rsq المزيد...

Coordinate closely with the hub-based protection coordinators and Amman-based protection program manager on overseeing the day to day implementation and progress of the PSS program activities at the and partners WGSSs and mobile services. Provide direct technical guidance and suppo المزيد...

Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system Prov المزيد...

Works with the Academy management/Project & course managers/Business development team in identifying resourcing needs/gaps and responsible for closing any resourcing gaps across the region and across subject matter expertise. Expands network across the region to widen the Acade المزيد...

Analyze support operational processes and recommend improvements. Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices. Work closely with different departments to assist support agents operation. Team scheduling and staffing recommendations ba المزيد...

Manage the team of CHVs and their activities and organize the day-to-day work. This is done through weekly meetings and regular phone calls and visits. Manage the financial transactions of the PSS activities: ensuring the budget is accurate and spending follows the budget. Support المزيد...

Diagnose, troubleshoot and repair technical issues. Log, prioritize and manage several issues at once. Track issues and respond in good and reasonable timing. Communicate with internal HW/SW teams either via phone or email to Diagnose and fix the issues. Prepare RCA and CRF f المزيد...

The successful applicant will: Support in developing social-first creative ideas, concepts and assets for PwC’s Middle East media handles, producing high-quality, visually engaging designs and maximising the use of creative social formats available on each platform. Work with المزيد...

Handle highly complex, political, financial, executive level cases - as business demands Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques Manage engagement with Product Engineering for Support-raised escalations W المزيد...

Company Description Welcome to Zuhair Murad & Sons “Group of Companies ” Celebrating 45 Years of Success and striving for more. Zuhair Murad & Sons Group of Companies was founded in the year 1979, as a private limited liability company in Palestine under the nam المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers . You’ll be the first point of contact for our customers by answering their requests throug المزيد...

Job Purpose Responsible for supporting the release testing and forwarding them to production from Production Support prospective. Documenting the changes involved in preparing the Release changes deploying the release into prep rod environment and performing the sanity and NFR testing المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Communicating with customers by making and receiving outbound and inbound calls, and handling customers queries on different channels and platforms. Assessing new leads upon liwwa’s Eligibility and Application requirements, by using a set of tools to analyze and provide an in المزيد...

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with sales and المزيد...

A Technical Support Specialist's main duty is to provide technical support and assistance to clients and businesses regarding hardware and software issues. ... Technical Support Specialists are a huge benefit to companies as they modify, clean, install and repair computer systems المزيد...

Support the HR team in setting up new electronic and paper archiving systems for employee files and recruitment files for different hubs. Maintain, organize and update staff personnel files, and ensure that all staff personnel changes are documented and updated in the HR database. المزيد...

Excellent English (reading, writing, and speaking) is a must Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues Experience with troubleshooting, finding solutions and support customers Experience working with ticketi المزيد...

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex المزيد...