وظيفة Problem Resolution في الأردن

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

- تحسين تجربة خدمة العملاء وإنشاء عملاء مشاركين وتسهيل النمو العضوي - تولي مسؤولية مشكلات العملاء ومتابعة المشكلات حتى حلها - وضع أهداف واضحة للاحتفاظ بالعملاء - مساعدة العملاء في إعداد البرامج أو البرامج والتنقل فيها - تعزيز قيمة المنتج - تحديد مهمة واضحة ونشر الاستراتيجيات التي ترك المزيد...

Assist in monitoring/tracking employee relations issues including resolution and follow up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, المزيد...

Supporting programs and processes related to business systems and following up on all stages of deployment. Work directly with end users to identify, investigate, and resolve technical issues across third-party and internal applications. Monitor system issues and work with product المزيد...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete i المزيد...

Perform all aspects of product testing including functional, component, regression and exploratory testing Documents and presents all findings, and track defects resolution and progress Implements software quality plans and analyzes test results Tracks and communicates testing st المزيد...

Handling customer cases and complaints received through IT systems, then analyzing and resolving them quickly and professionally. Communicating with technical and customer-related functions regarding resolving customer complaints and requests and expediting their resolution. Gener المزيد...

درجة البكالوريوس في مجال ذي صلة أو خبرة معادلة مستوى إتقان اللغتين الإنجليزية والعربية، كتابيًا وشفهيًا. مهارات تحليلية ومفاهيمية قوية. القدرة على العمل في بيئة متعددة الثقافات. موقف ريادة الأعمال. فهم قوي لنقل تكنولوجيا الدواجن واحتياجات التطبيق. التفكير النقدي في حل مشكلات العملاء. المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Partner with Corporate Accounting and other groups to understand their requirements and translate to system requirements and solutions. Work with interfacing systems and Corporate Accounting to ensure Financial Accounting Hub (FAH) functions with minimal issues. Assist i المزيد...

Execute action plans relating to department KPIs assigned by superior Provide feedbacks and suggestions for superior any improvements Report timely to superior for department KPIs and activities List of Standard Tasks (not limited to) Plan and execute Primary production line المزيد...

مراقبة وإجراء تسوية أموال العملاء يوميًا. إعداد تقارير الأرصدة اليومية لجميع البنوك ومقدمي حلول الدفع (PSPs). متابعة الأخطاء لتصحيحها والقدرة على التنسيق مع الإدارات المعنية في الشركة. التواصل مع مقدمي خدمات الدفع الخارجيين والبنوك بشأن التناقضات والمعلومات المطلوبة. إعداد تقارير شهر المزيد...

Credit, Supply Chain and Sales teams Required to communicate key issues and the situation regarding the customer back to the Counterparty Risk Team, ensuring that any outstanding issues are escalated to the relevant next level in the organization Providing relevant information to t المزيد...

The Jordan HortiFuture project is seeking a qualified facilitator consultant/s with proven expertise and experience to provide services as follows: Pre-Workshop Preparation Pre-workshop discussions on reflections of the experiences from the inception period (interviews with par المزيد...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment المزيد...

Manage technical infrastructure projects and IT support for the national office and remote offices Prioritize day-to-day IT support requests and resolution workflow for technical operations issues Ensure continuous improvements in the system availability, reliability and interoper المزيد...

Assist in monitoring tracking employee relations issues including resolution and follow-up Assist and support management and the leadership team with handling and resolving Human Resources issues Monitor all hiring and recruitment processes for compliance with all local state and المزيد...

التعاون مع فرق متعددة الوظائف لفهم متطلبات المشروع ومواصفاته تطوير خطط اختبار شاملة وحالات اختبار بناءً على وثائق المشروع تنفيذ اختبارات يدوية وآلية لضمان جودة ووظائف منتجات البرمجيات تحديد العيوب وتوثيقها وتتبعها طوال عملية الاختبار قم بإجراء أو إدارة الاختبار الميداني لتقييم سلوك ا المزيد...

Work with IT Service Desk and Application Development teams to quickly identify and resolve production issues impacting our internal teams or external coach & client population. Maintain documentation for recurring support issues in Confluence for future needs. 40% Proactively المزيد...

The role will be in the installation , commissioning, integration, and acceptance of optical transport equipment systems. They should be highly skilled and disciplined individuals who have expert knowledge of in DWDM/CWDM, and OTN , technical standards and applications. Duties will in المزيد...