Coordinator, NASO Finance and Administration (Amman, Jordan)

You will be given the opportunity within your application to specify the other locations for which you wish to be considered.

The Political Affairs and Security Policy (PASP) Division leads on the political aspects of NATOs core tasks and is the International Staffs (IS) political hub for partnerships.
To enable PASP to deliver on its partnership responsibilities the division has established a number of NATO Satellite Offices (NASOs) around the globe to provide an in-situ interface with the respective partner countries/international organisations. It is also pursuing the expansion of these NASOs as well as the establishment of NASOs in new locations to further enable its partnership engagements. As well as providing the political direction and guidance to the NASO heads PASP is also responsible for providing coordinating support to the NASOs from NATO HQ.

The NASOs support the implementation of NATOs cooperation and engagement with local authorities and civil society. As part of its enabling function each NASO ensures effective delivery of administration finance and operational support across its programme areas.

The Coordinator NASO Finance and Administration plays a central role in ensuring the efficient planning execution and reporting of administrative functions across the office. This includes financial oversight human resources activities and coordination procurement and logistics ICT liaison and implementation of local security procedures in line with NATO policy. The post acts as the principal interface between the NASO and NATO Headquarters support divisions.

2. QUALIFICATIONS AND EXPERIENCE
ESSENTIAL
The incumbent must:

• Possess higher secondary education qualification with a minimum of 6 years of experience in administrative or organisational work OR upper vocational training/post-secondary degree in a relevant field of study with a minimum of 3 years of experience preferably within administration or Finance;

• Have demonstrated experience coordinating or supporting human resources procurement and/or financial procedures in a complex international governmental or NGO setting;

• Be proficient in using financial and administrative software systems spreadsheets ERP tools and MS Office;

• Demonstrate excellent interpersonal skills organisational ability and written communication in English;

• Possess the following minimum levels of NATOs official languages (English/French): V (Advanced) in one; I (beginner) in the other.

DESIRABLE
The following would be considered an advantage:

• Experience working in or supporting an international mission embassy multilateral organisation or NATO-affiliated office;

• Working knowledge of NATO financial regulations or public sector procurement principles;

• Familiarity with ICT coordination or ERP workflows;

• Understanding of host-nation labour law tax and social security frameworks

• Knowledge in the local languages (Arabic; Romanian/Russian; or Georgian/ Russian).

3. MAIN ACCOUNTABILITIES
Expertise Development
Act as the primary local expert on financial administrative and procurement procedures ensuring alignment with NATOs Financial Regulations (NFRs). Provide input into the development and improvement of office procedures related to budgeting human resources logistics and vendor management. Offer advice and guidance to colleagues and management on financial and administrative matters. Handle missions for NASO staff.

Project Management
Coordinate the implementation of administrative workflows across key operational areas including procurement asset management recruitment and financial processing. Serve as the focal point for ERP transactions including the submission of financial requests and Purchase Requisitions ensuring consistency with NASO budget lines. Assist in the deployment of administrative SOPs and contribute to process optimisation by identifying bottlenecks and recommending enhancements to HQ counterparts.

Information Management
Ensure accurate financial procurement and HR-related documentation is filed and accessible both digitally and in physical format in accordance with Information Knowledge Management (IKM) guidelines. Monitor financial reports budget forecasts and expenditure tracking to support effective resource management and transparency.

Stakeholder Management
Serve as the main administrative liaison with NATO HQ services in Finance HR Procurement and ICT. Represent the NASO in relevant administrative communications and ensure that local actions align with HQ directives. Coordinate with the Security Support Officer and NCIA services to implement security and ICT protocols locally. Support onboarding and induction of newcomers (both International Staff and Locally Engaged Staff) and collaborate with NASO HR teams at HQ to ensure contract administration and payroll processes are timely and accurate.

Knowledge Management
Capture lessons learned and propose updates to local SOPs and guidance notes. Contribute to the ongoing refinement of administrative policies and tools including input to the NASO Handbook and office templates. Consolidate feedback from HQ and internal stakeholders to ensure continuity and institutional memory in key administrative domains. Maintain oversight of applicable regulatory changes (e.g. local labour or tax law) and communicate implications for NASO activities and operations.

People Management

If required manage the Locally Engaged Staff in the Core Admin Team in the execution of administrative support duties (specifically for Moldova). Be available for guidance at critical moments. Provide regular and fair feedback on performance both informally and through the performance review and development system.

Perform any other related duty as assigned.

The incumbent reports to the Head of the NASO (or Deputy Head depending on location) and collaborates closely with other IS and Locally Engaged Staff within the NASO. The incumbent may take on line management of Locally Engaged Staff (for Moldova). They liaise closely with colleagues at NATO HQ particularly within PASP Finance and NATO HR in implementing and directing support from HQ to the NASO.
Direct reports: To be determined per location
Indirect reports: N/a

The incumbent must demonstrate:

• Achievement: Works to meet standards;

• Analytical Thinking: Sees basic relationships;

• Clarity and Accuracy: Checks own work;

• Conceptual Thinking: Sees patterns based on life/work experience;

• Customer Service Orientation: Takes personal responsibility for correcting problems;

• Empathy: Reads non-verbal cues and understands meanings;

• Impact and Influence: Takes multiple actions to persuade;

• Initiative: Is decisive in a time-sensitive situation;

• Teamwork: Co-operates.