وظيفة في Issue Resolutions في عمان

Advising host company with best practices on remote working and managing remote interns Issue resolutions Regular check-ins & Post-internship evaluation collection Generating interest in future intern placements by maintaining a great relationship with a host company Other c المزيد...

Interact with customers, vendors, and management to determine system requirements for existing and proposed operations Identify system and procedural problems and assist in the implementation of solutions as needed Gathers, analyzes, and documents solution requirements as needed. المزيد...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re المزيد...

Act as the first point of contact with the customer for open cases. Gather enough information (logs and screenshots) on reported issues and perform detailed case analysis. Reproduce the reported case when applicable to improve the understanding of the exact issue. Rapidly respond t المزيد...

Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data المزيد...

مراقبة وإجراء تسوية أموال العملاء يوميًا. إعداد تقارير الأرصدة اليومية لجميع البنوك ومقدمي حلول الدفع (PSPs). متابعة الأخطاء لتصحيحها والقدرة على التنسيق مع الإدارات المعنية في الشركة. التواصل مع مقدمي خدمات الدفع الخارجيين والبنوك بشأن التناقضات والمعلومات المطلوبة. إعداد تقارير شهر المزيد...

Responsibilities: Oversee and enhance the quality of 4-5 digital therapeutic and data collection products, acting as the primary owner of all quality assurance processes. Prioritize issue backlogs for each product to ensure timely and effective resolutions and reduce CPT. Imp المزيد...

Responsible for working with CARE colleagues across the globe - including in particular the Regional Humanitarian Campaign Advisor for the MENA Region - to influence those holding power in the environment through proposing and coordinating advocacy actions. Maintain close contact w المزيد...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual Email. Troubleshoot hardware and software errors by running diagnostics, documenti المزيد...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appr المزيد...

Acting as first point of contact with the customer for open cases. Providing the customer with known workarounds and resolutions. Installing and activate Globitel products inside and outside Jordan. Telecommunication, Computer Engineering or any relevant degree SQLinstallation an المزيد...

Ensure 100% error free delivery and respond to payroll related questions or issues in a timely manner Execute weekly/bi-weekly / Monthly payroll preparation and distribution of client’s payroll in accordance with Labor Law regulations and policy of that country Serve as prim المزيد...

Ensure 100% error free delivery and respond to payroll related questions or issues in a timely manner Execute weekly/bi-weekly / Monthly payroll preparation and distribution of client’s payroll in accordance with Labor Law regulations and policy of that country Serve as the المزيد...

Be responsible for meeting operational and business goals through leading a team and capacity planning through forecasting Demonstrate expertise in handling end-to-end processes and related tools in order to achieve business goals and provide reports to senior management/ stakehold المزيد...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appr المزيد...

Be responsible for meeting operational and business goals through leading a team and capacity planning through forecasting Demonstrate expertise in handling end-to-end processes and related tools in order to achieve business goals and provide reports to senior management/ stakehold المزيد...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual Email. Troubleshoot hardware and software errors by running diagnostics, documenti المزيد...

Responsible for executing test plans, controls and testing applications for the organization using industry accepted testing methodologies and procedures. Responsible for the test planning, design and development of appropriate test cases for all areas of responsibility. Run test المزيد...

Ensure 100% error free delivery and respond to payroll related questions or issues in a timely manner Execute weekly/bi-weekly / Monthly payroll preparation and distribution of client’s payroll in accordance with Labor Law regulations and policy of that country Serve as the المزيد...

Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products, improve processes and reduce discrepancies Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements tha المزيد...