وظيفة مهندس دعم سطح المكتب في الأردن

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Track computer system issues through to resolution, within agreed time limits Properly escalate unresolved issues to appro المزيد...

Reporting and assisting users and partners with pipeline management on a daily basis Liaising with TLS engagement teams across the region to ensure the opportunities are up to date Following up with Partners to ensure KPIs on sales credit accuracy Assisting users with unlocking o المزيد...

Help with developing content plans and attend planning meetings with stakeholders Engage with the freelance fromatters, India team, graphic design agency, brand team and marketing and other contingent workers Develop and manage relationships with internal stakeholders Managing re المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Executing all installation, operation and maintenance work for all hardware and software, the field of work and the company & specialization. Diagnose faults and problems that may affect customers & devices and their software, and work to implement the necessary procedures المزيد...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) co المزيد...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you . We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, o المزيد...

خبرة 2-3 سنوات في مجال الشبكات أمر لا بد منه (الإضافة ليست ميزة) معرفة ممتازة في دعم مكتب المساعدة. معرفة ممتازة في التبديل والتوجيه مع بائعين مختلفين مثل Cisco وHP وJuniper... معرفة ممتازة بخوادم Windows وإدارة المستخدمين عبر الدليل النشط وبناء الأمان من خلال إدارة سياسة المجموعة. إ المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

] Good knowledge of technology, following up on all new developments, and the ability to explain and interpret updates for various equipment. Keep up with all that is new in terms of technological developments and updates. Good communication using phone or email. Logical thinkin المزيد...

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Actio المزيد...

التشاور مع مديري تكنولوجيا المعلومات والإدارات الأخرى كما هو مطلوب. تقديم المساعدة في مجال تكنولوجيا المعلومات للموظفين والعملاء. تدريب المستخدمين النهائيين على وظائف الأجهزة والبرامج. حل الأخطاء المسجلة في الوقت المناسب. مراقبة الأجهزة والبرامج ومقاييس أداء النظام. تحديث برامج الكمب المزيد...

Support Escalation Engineers (SEE) serve as Senior technical leaders for Microsoft customers and partners, via phone, email chats, forums and web. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhan المزيد...

- مساعدة الموظفين والعملاء في حل مشكلات تكنولوجيا المعلومات. - التدريب على البرمجيات والأجهزة. - الحفاظ على تشغيل الأنظمة بسلاسة. درجة البكالوريوس أو الدبلوم في تكنولوجيا المعلومات (أو ما شابه ذلك). مطور مكدس كامل خريج جديد. مهارات تواصل وحل المشكلات رائعة. حريصة على تعلم التكنولو المزيد...

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Action, a المزيد...

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas المزيد...

Manage and triage incidents and service request assigned to team queues in Zohodesk . Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications . Develop and mentor المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers . You’ll be the first point of contact for our customers by answering their requests throug المزيد...

Job Purpose Responsible for supporting the release testing and forwarding them to production from Production Support prospective. Documenting the changes involved in preparing the Release changes deploying the release into prep rod environment and performing the sanity and NFR testing المزيد...