وظيفة مهندس دعم سطح المكتب في الأردن

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either tec المزيد...

Communicate with the presales department and accept site structure. Lead, communicate, and manage on-site engineers. Communicate with PM for project-related issues (PIP, deliverables, acceptance, project closure) Conduct meetings site inspection, create SRD and communicate it with المزيد...

Act as the first point of contact with the customer and take ownership of customer reported issues and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolv المزيد...

out the job Junior Position Skill Set: High-level knowledge of commonly used software, hardware and applications Good working knowledge on Windows 10 and 11 and Ubuntu will be an added advantage Strong oral communication skills (both in English and Arabic) to gather information المزيد...

Installation & Maintenance of all kinds of IP and Analogue Telephony services Adding telephony features and first level programing Replacing telephony & cabling faulty equipment. Attending user calls for phones and related network. Patching and un-patching structures cab المزيد...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. As a member of a team, pursue technical problems, involving broad and in-depth product knowledge b المزيد...

Acting as first point of contact with the customer for open cases. Providing the customer with known workarounds and resolutions. Installing and activate Globitel products inside and outside Jordan. Telecommunication, Computer Engineering or any relevant degree SQLinstallation an المزيد...

Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. As a member of a team, pursue technical problems, involving broad and in-depth product knowledge b المزيد...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve serv المزيد...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technica المزيد...

About the job Junior Position Skill Set: High-level knowledge of commonly used software, hardware and applications Good working knowledge on Windows 10 and 11 and Ubuntu will be an added advantage Strong oral communication skills (both in English and Arabic) to gather inf المزيد...

Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those cu المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

مهندس دعم التكامل الأول، Amazon Payments Services أكثر من سنة من تطوير البرمجيات، أو أكثر من سنة من الخبرة في الدعم الفني تجربة استكشاف الأخطاء وإصلاحها وتصحيح الأنظمة التقنية المزيد...

Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those cu المزيد...