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1 Vacancy
Voice Product and Program Management
Philadelphia PA
Relevant Experience
(in Yrs) 8 to 10 years
Technical/Functional Skills Voice Product and Program Management
Experience Required 8 to 10 years
Roles & Responsibilities Responsibilities:
The Voice Product Managers primary responsibilities will be focused on :
Business Voice Network Product Strategy Planning and Design
Program Management of Voice initiatives
Coordination with Stakeholders and Voice Product Development teams
Industry relations with Regulatory and Compliance bodies (TRA PUC PAS NPAC etc.)
Understanding of Core Voice Architecture and Voice Network devices (such as SBC SRP MGW etc)
Performance and capacity management (trunks interconnections carrier management)
Event and outage management
Measurement reporting and CSI
Network Operations Center functional efficiency
Actively participate in engagement planning execution and reporting activities including:
Researching new technologies understanding existing processes and referencing recognized service management frameworks
Contributing to the definition of final engagement scope
Clearly articulating the status and results of work performed both orally and in written form to internal management and the client
Operates effectively and with minimal supervision if needed within a team or independently.
Qualifications: (Please list all required qualifications) Click here to enter text.
Bachelors Degree in Computer Science MIS Engineering or a related discipline with solid academic credentials.
Minimum of 10 years of experience required.
Broad Experience in Network Operations and Technology.
Experience and/or certification in one or more areas:
Certifications: CCNP CCIE JNCISENT ITIL TOGAF etc
Hands on technical experience (Routing Switching)
Vendor experience: Cisco Juniper Checkpoint
Process experience: COBIT ITIL Agile
Experience Working for large Telecommunications company a plus
Experience supporting multidata center converged (data voice video) networks
Proficient in use of Microsoft Office suite (e.g. Excel PowerPoint Visio)
Generic Managerial Skills
Education Engineering
Full Time