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NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir
Job Description:
Manage large amounts of incoming phone calls
Identify and assess customers needs to achieve satisfaction
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements:
Graduates & Gap years (3rd & 4rth year)
Very good English level
Max age: 30
Flexible with rotational & night shifts
Remote Work :
No
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