Technical Office Engineer

Job Description

• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Confer with customers and engineers to assess equipment needs and to determine system requirements
• Collaborate with sales teams to understand customer requirements and provide sales support
• Secure and renew orders and arrange delivery
• Plan and modify products to meet customer needs
• Help clients solve problems with installed equipment
• Recommend improved materials to customers, showing how changes will lower costs or increase production
• Help in researching and developing new product
• Track and log all activities on CRM Software
• Searching for new clients who could benefit from our products
• Visit potential clients
• Establishing new, and maintaining existing, relationships with customers
• Managing and interpreting customer requirements
• Persuading clients of our products that will best satisfy their needs
• Calculating client quotations
• Negotiating tender and contract terms
• Negotiating and closing sales by agreeing terms and conditions
• Offering after-sales support services
• Administering client accounts
• Preparing reports for head office
• Meeting regular sales targets
• Recording and maintaining client contact data
• Co-ordinating sales projects
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Liaising with other members of the sales team and other technical experts
• Solving client problems
• Helping in the design of custom-made products
• Providing training and producing support material for the sales team
• Responsible on updating the technical data for all the products.
• Responsible for any technical inquiry.
• Make submittals and compliance sheets.

Working Conditions :

• Working Hours 9-5
• Saturday-Thursday
• Probation period 3 months
• Contract-based of minimum 1 year

Job Requirements

• Engineering Major
• Good command of English
• Good technical orientation, open to use new technologies
• Looking forward to settle