Talent Manager- work from home

Job Description

Job Summary:

• Responsibility for interacting and responding to inquiries of customers.
• Responsibility for the staffing of in-house and freelance translators around the globe.
• Staff and recruit, when needed, suitable talents within the required budget with high-quality levels.

Responsibilities:

Work closely with Sales, Account Managers and Project Managers to:

• Respond to requests and inquiries in a timely manner
• Identify their needs, clarify information, and provide quick and effective solutions - Staff and recruit, when needed, suitable talents within the required budget with high-quality levels
• Evaluate project scope and make talent recommendations accordingly
• Maintain effective communication to ensure accurate fulfillment for their requests - Provide timely follow up and feedback for all their issues
• Help in building a comprehensive global database of translators to meet continuous businessneeds

Work closely with Talents to:

• Troubleshoot all talent problems and present to management as required
• Provide support and guidance to solve all talents’ problems and direct them as required
• Responsibility for following up freelancer’ payments with Finance department

Job Requirements

• University Degree (faculty of languages is highly preferred).
• HR Recruitment background is a must.
• Excellent/Fluent verbal and written English communication skills.
• Willing to take the initiative to respond to and/or address challenging situations.
• Customer focus and great interpersonal skills to manage customer issues, build relationships, and cooperate with customers.
• Ability to multitask, set priorities and manage time effectively.
• Haveaproblem-solving mindset and detail-oriented.
• Strong team player in a multi-language/multi-cultural environment.
• Knowledge and eagerness to learn and identify new technologies and new tools.