Store Manager

Job Description

• Carry out monthly P&L reviews to ensure there is an action plan developed to address any issues and that the action plan is followed up.
• Receive monthly report of supplies and usage and apply measures to optimize cost.
• Monitor sections performance on utility cost, ensuring that the store follow the right procedures to save cost.
• Ensure that the food safety policy is being fully implemented in all areas of the section.
• Ensure the sections cleaning plan is being implemented and that there is a high standard of hygiene across all areas in the Store.
• Receive reports (sales, NIS, availability…etc.) monitor staff performance in dealing with issues and help them solve it by taking it to a higher level if needed.
• Provide annual performance rating for his direct reports.
• Plan together with the team and come up with action plans to improve the performance of the section from all angles. (Sales, Store standards, Store KPIs)
• Perform Planograms spot checks on a regular basis and take corrective action.
• Implement operating standards and orders products and ensure processes are followed to achieve maximum sales.
• Following up on achievement of budgeted sales and take action accordingly
• Check item movement and order items to maintain minimum stock level
• Report to Operations Support team any issues regarding unavailability of stock
• Follow up with suppliers on the delivery items and with the inventory controller for warehouse items.
• Monitor damaged items returns and dumping on daily basis.
• Perform monthly partial inventory count within the section
• Maintain the stock level according to sales to avoid overstock
• Supporting all the team in dealing with customer complaints and suggestions in resolving issues.

Job Requirements

• Minimum of 10 years of experience in retail
• 6 years of management experience in-store operations
• Bachelor's degree in Business Administration or any relevant
• Good English
• Strong leadership skills
• Credible and confident communicator (written and verbal) at all levels.
• Results-Oriented
• Decision Making and Problem-Solving skills
• Ability to work collaboratively with others to provide a high-quality service.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.