Store Manager

Job Description

• Follow up and make sure that the store system is always update.
• Maintain store staff job results by coach, counsel, and discipline employees; plan, monitor, and appraise job results.
• Follow up the team sales target plan and Contribute sales target achievement.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Complete store operational requirements by schedule and assign orders, follow up it delivered on time.
• Help in identify current and future customer requirements by build rapport with potential and actual customers.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by comply with legal requirements.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as manage store budgets and update financial records.
• Monitor inventory levels and order new items.
• Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory.
• Any other task assigned by Manager within core job of this position

Job Requirements

• Experience in Retail FMCG Management
• Experience in Fresh Foods ( Meat & Grocery )
• At least 3 years' retail experience (ideally at a supervisory level)
• Leadership skills
• Bachelor’s Degree in any discipline