Soft Service Coordinator

Job Requirements

• Hospitality Background is preferred
• The ability to follow proper payroll and uniform procedures.
• The ability to work closely with FM and helpdesk staff to ensure customers satisfaction.
• The ability to provide service under the General Supervision and must be skilled at using housekeeping chemicals and other additives and adjust as necessary to guarantee its safety.
• The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.
• The ability to respond to work orders or inspection reports submitted by Department Heads.
• The ability to handle and report any accident immediately, no matter how minor.
• The ability to perform other tasks or projects as assigned by management.
• Have an eye for detail, should not settle for anything less than the best service delivery.
• Be able to monitor and report issues and inconsistencies in overall appearance and standard.
• Excellent customer service experience with the ability to resolve operational issues.