Senior Supervisor
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Manage and provide coaching and/or training to team.
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Partner with team members to decide which tools/systems are appropriate to use for specific customer service environments.
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Coordinate communication with customers regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
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Use broad knowledge of customer service practices and procedures to develop and provide input to tactical customer service strategies for a medium-sized customer base.
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Provide input and feedback to define improvement projects and commitments requiring a substantial understanding of customer service practices and procedures for a medium-to-small team of customer service representatives and/or supervisors.
نوع التوظيف
دوام كامل
