Senior Operations Executive

Job Description

• Senior Operations Executive provides administrative support along with clerical tasks that aid the daily business operations of the Company.
• They report directly to an operations manager or supervisor.
• Responsible for supervising sales operations and tools from the CRM.
• Responsible for the customer care operations.
• Creating and developing sales reports regarding generated leads and quality control.
• Responsible for the sales transactions.
• Work with operations manager and other personnel to help keep businesses running smoothly.
• Follow up on internal tasks.
• Develop and follow up on work flow and sales cycle.
• Ensure all Company’s policies and procedures are met.
• Resolve customer issues, follow-up on clients requests.
• Follow-up on the Company’s system (CRM) and ensure all data is entered and accurately presented on the Company’s website.
• Follow up on the Company’s inventory and preparing sales reports.
• Follow up on reports of sales team with their managers.

Job Requirements

• Bachelor’s Degree from an accredited university.
• (2-3) years experience in operations (preferable in real estate).
• Strong personality.
• Good communication and interpersonal skills.
• Excellent spoken and written Arabic and English.
• Proficient user of computer-related software.
• Strong organizational skills.
• Ability to work independently.
• Strong analytical skills.
• Problem solver.
• Communicate effectively, maintain cooperation, and display professional attitude with clients/customers, coworkers and management.