Sales Account Manager

Responsibilities:
• Planning and making visits to private teachers to sell our products and teach prospects about our products
• Building and analyzing potential and current user databases to identify new opportunities and growth strategies across different regions
• Delivering all customer requests to the designated team in a timely manner
• Maintaining good long-term relations with customers to ensure maximum user satisfaction
• Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Executing the full sales cycle to ensure the efficiency of our sales operations
• Providing regular updates to management by submitting activity and result reports to track the performance and the achievement levels
• Leading the upselling to increase profit margins
• Achieving the required monthly and annual targets to achieve the company’s overall objectives
• Maintaining complete documentation and financial records for all product and client activities to keep track of the clients’ profiles and history
• Attending events, exhibitions, conferences, and meetings to present Nagwa’s objectives, products, and vision