Retail Team Leader

Job Description

• Completes store operational requirements
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Maintaining statistical and financial records
• Dealing with customer queries and complaints
• Responsible for branch staff schedule according to business needs
• Cash operations daily Settlement
• Monitor staff performance evaluation and coaching
• Adhering to company policies & procedures
• Responsible for achieving branch targets as per management directions.

Job Requirements

• Previous experience in retail/banking services is preferred.
• Bachelor's degree is a must.
• Age must not exceed 30.
• Good English Skill.
• Excellent communication skills.
• Problem-solving