Receptionist Front Office Sales

Job Description

• Creating an excellent first impression by providing a warm welcome, tidy appearance and pleasant manner at all times to all visitors as they come through reception.
• Providing accurate information concerning activities, games and availability.
• Serving customers, explaining the rules of the games, taking money for activities and accurately accounting for money and transactions at the end of each shift.
• Ensuring that adequate stocks of packs and leaflets are always available at reception area.
• Always ensuring the safety and security of visitors and taking a responsible attitude towards maintaining the back and front of the counter spotless clean as well as all equipment used by players.
• Handling telephone/face to face inquiries, recording messages from incoming calls and transferring calls.
• Recording and keeping clear and accurate records of all queries, complaints, lost and found and ensuring the information is delegated to, and resolved by, the relevant department.
• Be ready to undertake other duties, of a similar professional nature and correspondent with the role, at the request of his Manager.

Job Requirements

• Extrovert with strong sales and presentation skills
• Strong interpersonal and communication skills.
• A professional appearance to be able to create an excellent first impression with customers.
• Good English
• Excellent computer skills