Quality Assurance Supervisor

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities

Set up workstations with necessary peripheral devices (Monitors stands, monitors, I/O devices etc.)

Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Install and configure appropriate software and functions according to specifications

Develop and maintain local networks in ways that optimize performance

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing their work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Maintain records/logs of equipment check out, repairs, and maintenance schedule

Identify computer or network equipment shortages and place orders

Requirements and skills

Proven experience as IT Technician or relevant position

Excellent diagnostic and problem solving skills

Excellent communication ability

Outstanding organizational and time-management skills

In depth understanding of diverse computer systems and networks

Good knowledge of internet security and data privacy principles

Degree in Computer Science, engineering or relevant field

Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Referral program
  
• Retirement plan
  
• Vision insurance
  

Experience level:

• 2 years
  

Schedule:

• 8 hour shift
  

People with a criminal record are encouraged to apply

Experience:

• Help desk: 1 year (Required)
  
• Windows: 1 year (Required)
  

Work Location: On the road