Professional Development Manager

Job Description

Business Development Responsibilities

• Develop and grow Amideast professional education and training portfolio by upgrading and maintaining current programs and introducing new innovative market relevant programming that is responsive to changes in the labour market and developments in the field of professional education.
• Oversee the Boeing STEM center at Amideast and ensure effective project implementation, design of creative interventions and continued growth of the programs through identification of possible corporate and bilateral donors.
• Develop and manage implementation of entrepreneurship programs with a focus on young learners, youth, women and STEM students.
• Enhance and develop current course offerings in order to best fit the market needs and work with curriculum developers and partners to introduce new programs.
• Set yearly business targets to achieve the organizational yearly business goals and measure them against agreed upon KPIs.
• Conduct periodical client meetings and create new initiatives to boost client satisfaction
• Develop and improve the outsourcing strategy for selecting highly qualified professional trainers.
• Oversee all Amideast professional development partnerships including but not limited to PMI with regards to renewal of registration as a PMI partner and maintaining needed documentation with HQ

Programmatic & Operational Responsibilities

• Utilize sound project management principles in the implementation of professional skills training grants, contracts, and fee-for-service projects
• Effectively manage the professional development department in terms of staff, monetary budget and resources
• Work closely with executive management to produce annual budget for the professional development department
• Oversee the proper organization of seminars, training programs and launching projects with different parties and stakeholders. Develop and submit project narrative and financial reports to donors and stakeholders.
• Ensure the timely delivery of all projects within the specified scope and budget, the availability of resources and a clear project plan to track progress.
• Communicate developments in the department to management and report on staff development and progress.
• Oversee the process and approve logistics requirements, eg. agreements, attendance sheets, travel requests, leave plan forms and cash advance requests
• Ensure the unit’s prompt response rate to corporate client requests or complaints and keep track of all satisfaction rate reports
• Develop a professional training manual in collaboration with the team and other crosscutting business departments to standardize all processes and forms.
• Provide management with accurate monthly reports of running programs and prospective clients and satisfaction rate
• Oversee all financial review of professional development project codes from invoicing clients to working closely with the finance department regarding client payments and requesting new project codes for new projects upon agreement signature

Staff Management Responsibilities

• Identify and recruit subject matter experts and trainers who will implement the workforce development portfolio of programs and interventions, in collaboration with the AMIDEAST/Egypt HR department and other organizational resources.
• Develop a talent pool in the training department through continuous coaching and effective delegation
• Interview, select, hire, train and evaluate staff as well as perform coaching sessions on an ongoing basis
• Build positive business relationships with counterparts in other offices and on the HQ level
• Ensure the engagement of the professional development team to guarantee that services are delivered efficiently and professionally
• Conduct periodical meetings with trainers to ensure smooth operation of training delivery
• Work closely with EL, Grant departments and other Amideast departments in driving professional education services within their client offerings
• Work well with teams as well as individually to meet deadlines

Job Requirements

• Bachelor’s Degree in a business or related field with a focus on professional and/or organizational development
• Excellent command of English (written and spoken)
• 6+ years’ experience in development of and administration of training programs (English and other)
• Strategic thinking and business development skills
• Excellent planning and organizational skills
• Strong supervisory and coaching skills
• Strong presentations and analytical skills
• Excellent command of MS Office, especially Word, Excel, and Power Point
• Ability to solve problems creatively and to think strategically
• Ability to handle multiple tasks at one time
• Excellent communication and organizational skills
• Good financial and numeric skills

Preferred:

• MBA or equivalent business certifications.
• Certified Project Management
• Monitoring and Evaluation Diploma
• Minimum TOEIC score of 900 or equivalent