Merchant Risk Specialist

NOK Human Capital is hiring Merchant Risk Specialist for one of the very well known multinational Ecommerce companies located in Maadi.

Job Description:

Assess brand reputation compliance fraud and financial risk to determine risk exposure on new and existing merchants and take an appropriate course of action.

Coordinate with crossfunctional teams partners and 3rd party providers to assess nonfinancial risk brand reputational legal and compliance risk.

Use business transaction reports billing cycle reports and investigative research tools to conduct financial and nonfinancial risk assessment of merchants as they are prospected signed and onboarded by Sales team.

Understand differences and requirements of different merchant sizes (large enterprises small/medium businesses small/casual sellers).

Investigate and use new sources of third party data to assess merchant risk.

Conduct ongoing monitoring of credit fraud and dispute/chargeback trends by merchants in order to detect changes and anomalies from expected performance.

Work closely with our Account Managers and other teams to manage anomalies as they come up.

Develops and implements effective fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience at application.

Responsible for assisting with Risk reporting creating and updating procedures.

Analyzes current fraud trends and provide input to adjust rules and parameters.

Job Requirements:

1 years of customer service experience

Experience with Microsoft Office products and applications

Work a flexible schedule/shift/work area including weekends nights and/or holidays

Experience in payments or ecommerce

If you match the above criteria send your CV to mentioning Merchant Risk Specialist in the subject line

Remote Work :

No