L3 DevOps Engineer

Responsibilities:

• Provide Level-3 (Expert) support of Systems, Backup and Storage products with excellent understanding of Security and Clould Infrastructure
• Provide Level-3 (Expert) support of PAM Solutions
• Design, Implement and integrate Antivirus solutions with hybrid cloud technologies
• Provide Knowledge Transfer to the Level-2 teams
• Provide On-Call support on request basis
• Product Industrialization (Market watch, Product Study, Release Management, L2 Knowledge Transfer, Service Management)
• Validate the customer requirements & work on the customer design & Prepare the Low Level Design
• Provide support to the Pre-Sales teams for validating the build process
• Build & Integration support for TTM and complex customer projects
• Perform the initial Deployment and Validation of hardware
• Understanding of Problem Management Process & Procedures
• Follow the complete Life-Cycle of Problem Management