IT Support Engineer

Job Description

• Permanent full time position
• Excellent remuneration package
  • Attractive salary
  • Annual incentives
  • Premium Medical insurance and career development
  • Relocation opportunities
• Work location:
  • Dokki, Giza, Egypt.

We are looking for IT Support Engineer to be responsible for:

• Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
• Perform and/or oversee software and application development, installation, and upgrades.
• Maintain site licenses for department/organization.
• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
• Identify utilization patterns and their effect on operation/system availability and performance expectations.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Investigate, recommend and install enhancements and operating procedures that optimize network availability.
• Document network problems and resolutions for future reference.