Ip Support Engineer

Responsibilities:
• Customer Management and Issue handling
• Handling of dedicated support
• Software Update Management (SUM) handling
• Remote Service Gateway (RSG) mentoring Leading and developing a stellar sales team
You'll need
• Education: Min. bachelor's Degree in engineering (IT, Telecom) or Equivalent
• Demonstrated ability: (IP Networking) at least 7-8 years.
• Very good knowledge of Ericsson MPBN system, IPOS SSR, Juniper Products, Smart edge Series
• Good Understanding of JUNIPER/NETSCREEN; JUNIPER/PTX PRODUCTS; JUNIPER/SRX PRODUCTS
• Knowledge of Extreme Products
• Excellent IP background
• Good Knowledge of RSG and CAS, In addition to Linux, CISCO, Fortinet, F5, HP, Extreme, Juniper, Firewall, Switches, and Routers
• Excellent presentation, and argumentation skills
• Delivering results and meeting customer expectations with excellent planning and organizing skills.
• Presentation & communication skilL