Information Technology Senior Manager

General Duties/Key Responsibilities:

• - Deploy, configuring and tuning the software in the customer environment.
  
• - Test the system and make sure that every part of the system functions properly.
  
• - Understand the client infrastructure.
  
• - oversees a group of employees and motivates them to do their job efficiently.
  
• - Create an inspiring team environment with an open communication culture
  - Set clear team goals ,Delegate tasks and set deadlines ,oversee day-to-day operation and Monitor team performance and report on metrics .
  - Listen to team members feedback and resolve any issues or conflicts
  - Recognize high performance and reward accomplishments
  - Fix the issues which happen during the implementation.
  
• - Train users and provide support to the customer during acceptance testing.
  
• - Ensure the delivery of the requirements to clients.
  
• - Foresee the deployment of products onto client environment and successful delivery.
  
• - Provide support with arising issues on the client platform.
  
• - Answer any question regarding the business or the solution.
  
• - Ensure that the system is live and working correctly with no downtime.