Head Bartender

Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel

• Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling

• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources

• Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours

• Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue

• Prepare Store requisitions and Bar requisitions

• Handle guest complaints directly or refer them to the Bar Manager

• Extend prompt services to all guests and treat guests and colleagues in a courteous manner