GROWTH BANKER

1. Provide Business customers with basic information on all Bank’s products/services to increase Customer awareness & ensure a high level of quality service.
2. Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in all assigned Business Banking Products to ensure that targets are met through relationship building with existing customer base as well as new to bank clients in a transparent & ethical way.
3. Handle all companies’ account opening & its related processes. (Collecting required document, follow up with central operation until account opened , rectify any discrepancy, etc..
4. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.)
5. Grow current business, maximize customer penetration and share of wallet by conducting Sales calls/ Sales meetings with customers in designated branches.