Front Office Clerk

Job Description

• Perform essential front desk administrative duties.
• Oversee all receptionist and secretarial duties at our front desk.
• Greeting parents.
• Answering and redirecting phone calls to the appropriate department and taking down messages.
• Provide parents with outstanding customer service and support.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.

Job Requirements

Requirements

• Prior experience in a School is a plus.
• Proficiency in spoken and written English.
• Strong oral and written communication skills
• Excellent customer service skills
• Good understanding of office administration and basic bookkeeping practices.
• Ability to work periodic evenings and occasional weekends as necessary.
• Problem-solving skills
• Excellent use of the office.
• Strong collaborator within a team environment.
• Must be able to multitask and perform under pressure
• Organized, experienced and responsible.
• Presentable and friendly, with outstanding people’s skills

Technology Qualifications:

• Good computer skills in word processing, and proofreading.
• Proficient in Microsoft Office Suite and database management.
• Experience working in a Google environment preferred.