freelance - DevOps Engineer

About the Job

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal backend systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance
• Automating and orchestrating workloads across multiple public cloud providers.
• Support internal and external customers on multiple platforms.
• Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
• First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.

Job Requirements

• Bachelors in computer science/engineering or relevant technology degree. Master degree is a plus.
• Automation experience with at least one configuration/ deployment management system such as Google Deployment Manager, Terraform, Chef (directly or via AWS OpsWorks), Puppet, Ansible, AWS Cloud Formation, Salt, or other such tools.
• Experience working at least one of the following languages: Node.js, Python, PHP, Ruby, and Java. Proficient with git and git workflows.
• Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.