Documentation & Customer Service Executive - MedKon Lines Egypt

Job Description

• Follow up the documentation process starting from the primary s/o till receiving confirmation of the draft of the B/L.
• Create new bookings and upload bookings on the system.
• Create B/Ls on the system from final S/D
• Maintain an organized filling system for all documents relevant to the customer service department activities.
• Handle demurrage /detention requests and client claims. .
• Before vessel arrival, revising all the custom reports, seals & Freights with the concerned sales.
• Delivering Originals Bs/L to clients
• Reporting for any newly raised problems or suggestions related to export documents handling to customers.

Job Requirements

• Bachelor' Degree
• (3-5) yrs experience in import/export documentation activities in shipping line/agency
• Excellent command of English (written & spoken) & Computer
• Detail oriented with good organizational skills