Desktop Support Engineer

Smart hands & eyes, PC Break Fix & Repair (IMAC), kiosk support, concierge support, PCTU rollout project, asset management & disposition, site support specialists, advanced swap deport repair, Capital Asset Management, Installations and migration, Meeting & Collaboration Services and project Management.

• Moving the Pallet to the Imaging location (pallet jack or other moving equipment is provided by end Customer)

• IMAC – Install Move Add and Change

• Migrations

• Repair Services

• EUCE – End User Computing Environment covers the performance of IMAC, Incident and, Inventory

• Asset Management Services

• Equipment Disposal

• PC Replacement Programme

•Loan Pool

• VIP Concierge Services

• Control Self Assessments (CSA / Audit Services

• Smart Hands & Eyes

• Cable Patching Service Structured

• Network Devices/ Services IMAC

• PABX IMAC

• Telephony IMAC

• Data Recovery Services

• Inventory Management (spare pool, loaner pool, CBD inventory)

• Service Request Management

• Image, Print, Scan Services

• Infrastructure Support Services

• Kiosk Services

• Meeting Site Support

• Large Virtual Meeting Support (CEO Webcast)

Degree and experience in Computer Technology or IT domain