Customer Service Agent (Native Russian Speaker)

Job Description

• Receiving calls from the clients and maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Data entry.

Job Requirements

• Multilingual with excellent knowledge majority of Russian and English languages read, write & oral (priority for third foreign language).
• High education.
• Russian speaking fluent and writing.
• English speaking and writing.
• Utilization of computer and software technologies skills; quick -minded to learn all computer functions (implementing changes).
• Ability to manage multiple tasks in a pressured environment.