Customer care representative
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
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Receiving subscribers' calls, answering their inquiries and processing their requests, whether they are individuals or companies, with high efficiency and professionalism.
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Ensure that subscribers’ requests are accurately understood and verified according to the policies followed, and information related to these requests is entered into the system.
- Work on accurately documenting requests that cannot be implemented through a call, and deliver them to the competent authorities to work on their implementation.
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Commitment to the working hours program prepared bythe General Administration of Customer Servicesand the implementation of policies and instructions in this regard.
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Documenting and communicating subscribers’ comments and suggestions to the direct supervisor.
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Selling Ooredoo products and services to existing and potential subscribers
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
مكتب المساعدة والدعم الفني / خدمة العملاء / الاتصالات الهاتفية
