CRM Specialist

About the Job

• Record all customer data and all unit sold and unsold data Supports the Sales Team in supporting clients’ inquiries of services
• Receive clients’ services complaints and direct the problem to the concerned departments.
• Coordinate with the sales admin & the finance department on clients’ payment dues, outstanding, collections & legal actions.
• Follow up on clients’ payment dues & collections.
• Work on closing open clients’ financial dues & legal status (thru executing collection & taking legal actions).
• Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions.
• Document complaints and create a client database after identifying the details of complaints.
• Record and archive complaints electronically.

Job Requirements

• Excellent Analytical skills
• ERP implementation Experience is a plus
• Excellent Presentation skills
• Good Command of English Language
• More than 3 years Not Specified at least Real Estate/Property Management