صاحب العمل نشط
Develop and implement commercial strategies:
Drive revenue growth targets and enhance profitability through strategic planning.
Understand and document customer s business flow:
Thoroughly document large customer s business flows and gain a deep understanding of usecase/requirements gathering.
Partner with customers and stakeholders:
Collaborate with customers to understand their plans and engage proactively.
Develop strategic relationships with stakeholders to understand customers business and create strategic roadmaps.
Manage customer relationships:
Manage customer renewals identifying upselling and crossselling opportunities.
Drive internal development:
Utilize customer objectives to drive new service development and lead across multiple departments.
Customer success and relationship management:
Establish and maintain a stronger customer relationship management program.
Own and develop the customer success process maximizing business growth opportunities.
Team management and collaboration:
Act as a liaison internally between departments.
Provide effective team management mentorship and support ensuring team performance aligns with KPIs.
Oversee the direction and delivery of work and proposals addressing business problems.
Sales and marketing management:
Manage sales and marketing teams to develop and execute successful campaigns.
Diversify revenue streams and market share:
Identify and assess new business opportunities to improve the company s market share.
Commercial agreements and financial management:
Develop and manage commercial agreements with customers and vendors.
Conduct market research track competitor activity and develop effective strategies.
Budget and financial performance metrics:
Develop and manage budgets ensuring alignment with the overall business strategy.
دوام كامل