Catalog Assistant (Level 2), RBS MENA

The Catalog Assistant is an entry-level role in the RBS organization. In this role, the individual works on one or more critical tasks for a particular retail product category.

This role requires good amount of problem solving skills, logical reasoning and thinking out of the box.

The tasks include (but are not limited to) fixing content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed.

The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.

Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information.