Call Center Specialist (Part Time)

Job Description

• Contacting potential or existing customers to inform them about all services in hand.
• Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business.
• Act as customers’ main contact.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Manage a portfolio of customers via telephone.
• Complete daily and weekly reports using ms office.

Job Requirements

• Bachelor Degree
• 2-3 Years of Experience
• Very Good in MS Office (MS Excel and MS PowerPoint in particular)
• Excellent time management skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task