Branch Coordinator

Job Description

• Prepare periodical sales reports
• Coordinate all correspondence between Head Office and Life sales force
• Make sure that all materials needed for life sale activities are always available and sufficient (Application formss, Brochures….)
• Maintain all Life registers and books and keep them up-to-date and complete.
• Receive all clients’ written requests either directly or through consultants
• Overview all administration needs of branch (stationary, supplies, services, bills…) and coordinate proper action with office manager at H.O.
• Perform any other assignment as may be required by Operations Director.
• Resolves product or service problems by clarifying the customer's complaint
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Handling all issues relating to personnel files of the agents

Job Requirements

• Microsoft Office Very Good, Specially Excel
• English: Very Good
• Education: Bachelor's Degree