Billing Specialist

Responsibilities:

• Proactively onboard customers to ensure that we have all required information to bill our customers accurately including, but not limited to addresses, tax information, term, receipt preferences, PO’s etc.
• Review new deals for completeness and required documentation daily.
• Prepare invoices for our customers monthly, ensure bills are sent to customers in a timely manner.
• Prepare sales orders for approved new deals daily to be invoiced per contract terms.
• Prepare usage bills for our customers monthly. Perform analytical procedures and work with others in the business to ensure the quantities billed are correct.
• Work with the accounting team to ensure that our contracts are set up appropriately for revenue recognition and reporting.
• Monitor customer usage on prepaid accounts and maintain usage records for reporting to sales and account managers.
• Have a strong understanding of controls and maintain appropriate documentation associated with the execution of controls.
• Work with internal/external auditors and provide them with support as needed.
• Work with customers to resolve any billing related issues that may arise.
• Assist in special projects related to the OTC process.
• Assist in collections efforts with customers.