Area Operations Manager

Job Description

• Maintaining the level of services provided, solving clients’ problems, coordinating and linking service departments with the help of auxiliary departments, in coordination with the area manager and operating supervisors at the stage, and continuous communication with clients.
• Preparing the operation plans for all departments (landscape, Housekeeping, maintenance, security & Operation)
• Find any changes in the facades or architectural or construction works, and make sure that there is approval for the technical modification to activate the population regulation in this regard.
• He was supervising the removal of waste resulting from finishing in units still under finishing and waste resulting from the maintenance of public and private gardens by agricultural maintenance companies.
• Responds to city residents’ complaints and issues, serving as TMG’s representative and the corporate office regarding the administration and application of resolving related issues.
• Submitting daily, weekly, monthly, quarterly and annual reports on the progress of work in the stage to the head of the district Planning and coordinating the tasks required to keep the facilities’ systems operating smoothly and at optimal efficiency
• Participate in facilitating the collection of maintenance expenses by providing services in a complete, continuous, and professional manner
• Set KPIs, performance criteria, and performance reviews for direct reports.

Job Requirements

• Bachelor's Degree or Engineering background in Mechanical /Electrical /civil Department.
• 8-12 years of progressively responsible management experience in different phases of Facilities Services, Administration, Public sector, or similar work environment (A residential compounds experience is a must).
• Excellent communication skills.
• Excellent organization skills.
• Excellent command of MS Office (Word, Excel, PowerPoint).
• Ability to prioritize and handle multiple tasks simultaneously, meet deadlines, and manage complicated details.
• Ability to work under pressure.