Admin Assistant

Job Description

• Perform accurate data entry of clients' information on system.
• Answer all customer inquires and questions about Lab services in a professional way that reflect company's image and.
• Handle clients' complaints and escalations effectively to ensure client satisfaction.
• Coordinate with and inform Lab of clients' requests.
• Follow up regarding clients' requests till finalization.
• Send Lab results to client's through official communication channels.
• Follow the work schedule and tasks as decided by line manager.
• Organizing & managing the filing system.
• Coordinate between different departments.
• Follow communication procedures, guidelines and policies

Job Requirements

Educational Background:

• Bachelor's Degree from any university.

Skills Required:

• Excellent verbal and written communication skills.
• Effective email and report writing.
• Able to focus and perform well under pressure.
• Has a positive calm attitude.
• Excellent team player.
• Honest and has a high level of integrity.
• Basic Excel skills.