ACES Specialist
نُشرت في :
02-04-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2682241
To continue to drive process excellence within our Last mile Delivery business,- we are currently looking for an ACES Specialist which we call internally. As an ACES (Amazon Customer Excellence Systems) Team Specialist
- , you will drive identify opportunity for continuous improvement and standardization of SA -Last-Mile operations.
- As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.
Your goal is to lead AMZL ACES Quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. - Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
On-ground ACES POC & firsthand contact for station management regarding process improvements and benchmarking, - you will work on effective change processes and contribute to network standardization via best practice sharing.
- You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators and you are a key driver for successful order execution thus positively influence our customer satisfaction.
- Contribute to deep dive & understand obstacles to improve OTR (on the road) Quality metrics like FDDS (First Day Delivery Success) & DEA (Delivery Experience Accuracy)
- Contribute to deep dive & understand obstacles to reduce UTR (under the roof) defects as PNOV (Parcel-Not-On-Van) & OTD (On-Time Dispatch) Metrics
- Deployment & audit of New/Existing Process Standards and upgrades within the delivery station partnering with station management
- Support development and continuous piloting of process improvements and ongoing benchmarking initiatives
- Identify areas of opportunities in improving geospatial metrics like: Swipe-to-Finish and OOJ
- Contribute to audit initiatives and support results-driven action planning.
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
